Black Basin will provide a shipping label at no charge to return the defective item(s) and will give you a full refund, including shipping costs, if returned within 30 days of order receipt. If purchasing from another vendor, you’ll need to ask about their policies.

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For defects reported after 30 days, please contact the manufacturer for further instructions. You will likely need to ship the firearm to the manufacturer for repairs. If the firearm is a handgun, you will need to ship via an FFL. For long guns, you should be able to send via USPS. The manufacturer will advise you on how to proceed.